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Dense Forest Aerial

Frequently Asked Questions

What is your cancellation policy? 

Late cancellations reduce my ability to support those who are in need of this service. As such, I have a firm 24-hour cancellation policy. Appointments cancelled within 24 hours of session will be charged the full session fee. 

Where are sessions held?

Sessions are currently being held over the secure virtual platform Jane.  

What are your hours of operation?

I currently offer sessions on from Monday, Wednesday and Friday between 12pm and 6pm. 

What kind of counselling do you offer?

See below for more details!

Do you provide receipts for insurance?

 

Yes! I provide receipts for each session. Please check if your insurance covers Registered Clinical Counsellors (RCC) or Canadian Certified Counsellors (CCC).

How do I pay for sessions?

Sessions can be paid for with e-transfer or a credit card. Session fees are due at the beginning of session.

What kind of counselling do you offer?

Ocean Johnston Counselling operates on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations.

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